Change Management & Communications Consultant II

Peak Performers has partnered with a national utilities company to assist in their search for a remote Change Management & Communications Consultant II. In this position, you will be responsible for developing and executing strategic communication and change management initiatives that support customer transformation, technology implementations, operational improvements, and employee engagement efforts. 

Major duties

• Develop and execute communication and change management plans supporting customer, operational, technology, and enterprise transformation initiatives.
• Partner with project teams, business leaders, training teams, and stakeholders to identify communication needs, risks, dependencies, and mitigation strategies.
• Create and deliver communications for employees, leaders, customers, and external stakeholders across channels such as email, intranet, SharePoint, social media, presentations, web content, and print.
• Prepare executive communications, leader talking points, FAQs, toolkits, change champion resources, and employee readiness materials.
• Serve as a communications and change management advisor to business partners and project teams.
• Build strong relationships with leaders, subject matter experts, operational teams, training teams, and external partners.
• Support stakeholder engagement, leadership engagement, and change champion activities to drive awareness and adoption.
• Coordinate readiness activities, surveys, listening sessions, and feedback collection efforts.
• Analyze employee feedback and engagement data to identify trends, risks, and improvement opportunities.
• Develop reports and dashboards to measure communication effectiveness, stakeholder engagement, and adoption efforts.
• Monitor communication metrics and feedback to improve communication strategies and engagement approaches.
• Support leadership meetings, employee forums, town halls, stakeholder briefings, and change champion network activities.
• Maintain communication systems, SharePoint sites, collaboration tools, and communication repositories.
• Ensure communications are timely, audience-focused, aligned with organizational objectives, and consistent with brand standards and values.

What are we looking for?

• 5+ years of experience in communications, change management, employee engagement, or marketing.
• Experience supporting large-scale technology, operational, or customer-facing transformations.
• Strong knowledge of change management methodologies and stakeholder engagement practices.
• Experience supporting employee readiness, adoption, and communications planning.
• Experience creating executive-level communications, presentations, FAQs, and messaging materials.
• Experience facilitating workshops, meetings, stakeholder sessions, or change champion networks.
• Ability to communicate clearly across multiple channels and audiences.
• Utility industry experience preferred.

Exciting Opportunity Details

• Rate: $46.90/hour

• W2 Contract

• Worksite Location: Remote in CST or EST

• Remote

• Contract Length: 2 Years

The Peak Performers difference

• Excellent medical health, dental & vision insurance at 60 days

• Our employees may choose to participate in a 403(b) retirement plan

• Qualified applicants with chronic medical conditions and/or disabilities receive priority placement

• We pay weekly through direct deposit

• In business since 1994 and thousands of job placements

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.
 
Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

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